Frequently Asked Questions
Everything you need to know about your Valhalla Tactical & Outdoor gear and orders.
What is the typical shipping timeframe for tactical gear?
We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while expedited options are available at checkout for those needing their gear sooner.
How do I ensure I am ordering the correct size?
Each product page includes a detailed sizing chart specifically for tactical fits. We recommend measuring yourself while wearing your base layers to ensure the most accurate fit for outerwear and vests.
What is your return policy for outdoor apparel?
We offer a 30-day return policy on all items in original, unworn condition with tags attached. Please note that for safety reasons, certain load-bearing equipment cannot be returned once the seal is broken.
Are your products covered by a warranty?
Yes, all Valhalla Tactical products come with a 1-year manufacturer warranty covering defects in materials and craftsmanship. This does not cover standard wear and tear from field use.
Do you offer professional discounts for military or first responders?
Absolutely. We offer a 15% discount to active-duty military, veterans, and first responders. Please verify your status via our GovX integration during the checkout process.
How should I clean and maintain my tactical clothing?
To preserve the integrity of specialized coatings like DWR (Durable Water Repellent), we recommend machine washing on a cold, gentle cycle and air drying. Avoid using bleach or fabric softeners.